- Established2020
- CurrencyAUD
- Game ProvidersAristocrat, JILI, CQ9, Joker, VPlus
- Payment MethodsPayID, Osko, Skrill, Payz, Visa, Mastercard
How we can help
You can contact support when you need information or assistance with common account and website matters. Typical reasons to write include:
- Account access, profile details and verification questions
- Deposit and withdrawal questions
- Bonus terms, eligibility and general promotion information
- Technical problems with the website, games or account functions
- Responsible gambling requests, including requests for help managing your play
Support enquiries are usually answered within 24 hours, although the time needed may vary depending on the subject and the information required to review it. Please do not send payment card passwords or other sensitive security details in an email.
Get in touch by email
To contact us by email, write to support@mkgamingcasino.click from the email address linked to your account where possible. Include enough information for the support team to understand and check your request without unnecessary delays.
- Your account email or username
- A short description of the issue or question
- Screenshots, error messages or other relevant details, if applicable
If your request concerns responsible gambling, state clearly what support you are seeking. Providing accurate details helps the team direct your enquiry appropriately and respond as efficiently as possible.
